Terms & Conditions

1. General Information

All services offered — including Life Coaching, Yoga, Meditation, Soundbaths, and Indian Head Massage — are intended to support personal wellbeing and growth. They are not a substitute for medical or psychological diagnosis and treatment. Please consult your doctor or healthcare professional if you have any concerns before participating.

2. Holistic Session Client Responsibility

By booking any service, you confirm that:

You are participating voluntarily and take full responsibility for your health and wellbeing.
You will inform your practitioner of any relevant medical, physical, or mental health conditions prior to your session or class.
You understand that results may vary and no specific outcomes are guaranteed.

3. Holistic Coaching Client Responsibility

By booking any service, you confirm that you understand without doubt:-

Holistic coaching is a supportive and guidance-based service designed to help you explore personal growth, clarity, and well-being. It is not a substitute for therapy, counselling, medical advice, or treatment.
I do not diagnose, treat, or cure any mental or physical health conditions. If you are experiencing emotional distress, mental health concerns, or require medical assistance, you should seek support from a qualified healthcare professional.
By engaging in holistic coaching services, you acknowledge and accept this distinction.

4. Health & Safety

If you are pregnant, have a serious medical condition, or have recently had surgery or an injury, please consult your doctor before attending any session.
Participation in physical practices such as yoga or massage is at your own risk.
Please notify your practitioner before the session begins of any discomfort or limitations.

5. Cancellations & Rescheduling

Cancellations must be made at least 48 hours in advance to avoid being charged in full.
Cancellations made with less than 48 hours' notice may be charged in full unless otherwise agreed at the discretion of the practitioner.
Coaching and Holistic Therapies - If you are running late, please inform your practitioner as soon as possible. Sessions will end at the scheduled time and cannot be extended.
Yoga and Soundbaths - The doors to these sessions will close at the stated start time. If you are late, we kindly ask that you do not enter the room as this causes disruption to everyone else.

6. Confidentiality

All personal information shared during sessions is treated with respect and confidentiality, in line with UK data protection laws (GDPR).

7. Payment & Refunds

Payment is due at the time of booking unless agreed otherwise.
Refunds are not issued for missed sessions or late cancellations, except in exceptional circumstances.

8. Code of Conduct

Clients are expected to treat practitioners with respect and kindness, and vice versa.
Any inappropriate behaviour will result in immediate termination of the session with no refund.